Information Collected
We collect the following information to ensure a secure and smooth experience for im5 users:
- Account information such as name, email address, phone number, and registration address.
- Device and browser details including IP address, browser type, operating system, and session activity.
- Local payment transaction data in Ringgit Malaysia (MYR) to process deposits and withdrawals legally and securely.
- Cookies and other tracking technologies for personalized user experience and website performance analysis.
- Platform usage logs such as betting history, account activity, and interactions with our services.
Purpose of Information Use
Collected information is used for:
- Process user registration, verification, and financial transactions securely and efficiently.
- Provide Sports Betting, casino, jackpot services, and relevant promotions to users.
- Customize user experience and improve service quality through usage data analysis.
- Ensure compliance with regulatory requirements and address security and fraud issues.
- Communicate regarding your account, promotional campaigns, or important platform updates.
Cookies & Tracking
Im5 uses cookies to help:
- Remember user preferences and enable auto-login convenience.
- Analyze website traffic and understand user behavior to improve our services.
- Deliver targeted ads and offers based on your interests.
Users can manage their cookie settings through their browsers, although some site features may be affected if cookies are disabled.
Data Storage & Security
We store all your personal data with high-security measures, including SSL encryption, to protect against unauthorized access.
Only trained staff and appointed third parties bound by confidentiality agreements have access to information necessary for operations and support.
Data is retained for the duration required by relevant regulations and legal obligations.
Sharing Information with Third Parties
Im5 does not sell your personal data to third parties. However, we may share your data with:
- Payment service providers to securely process transactions.
- Authorities when legally required or for investigation purposes.
- Third parties who assist us in platform operations under strict security controls.
We ensure that any parties receiving information comply with the same data protection rules as we do.
User Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections if any information is inaccurate or incomplete.
- Delete your data under certain circumstances, in accordance with applicable privacy laws.
- Restrict or object to data processing for marketing purposes.
Please contact our support team at [email protected] to exercise these rights.
Privacy Policy Changes
We reserve the right to update this Privacy Policy from time to time to comply with legal changes and industry best practices. All updates will be announced on the im5 website.
Continuing to use our services after policy updates indicates your acceptance of those changes.
For more information, please visit the FAQ us or register at Register for the full experience. Log in via Log In.
Return to Home